Stabilization & Bug Fixing
Before anything new gets built, the product needs to reliably do what it already claims to do. We fix what is actively broken first.
Crashes, broken flows, silent data issues - triaged by what is actually hurting users, not by whatever is loudest in the backlog.
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Triage by real user impact
Every known issue gets sorted by how many users it affects and how badly - not by ticket age or who shouted loudest. The list gets worked in that order.
Reproduce before we fix
We confirm a bug actually happens and understand why, before touching code - a fix for a misunderstood bug just creates a second one.
Fix without collateral damage
Changes are scoped tightly and tested against the surrounding code, so a fix for one crash does not quietly introduce a new one somewhere else.
Confirm it stays fixed
Basic regression coverage added around the fix where none existed, so the same bug does not resurface two releases later.